THESE are the best and worst-rated GP surgeries in Chard, Ilminster and Langport, according to patient feedback.

The best performing centre is Church View Medical Centre, located on Broadway Road in Broadway, near Ilminster, with an overall experience rating of nearly 95 percent.

Satisfaction scores were also high among patients booking online, and telephone appointments and speaking to receptionists.

The results showed high levels of satisfaction with doctors, nurses and reception/admin staff at the practices, people are also generally happy with the process of contacting the surgery and getting an appointment.

This is a full map of the surgeries rated in Chard, Ilminster and Langport with their ratings.

The survey is sent out every January to more than two million people registered with GP practices in England. This year some changes were made to reflect changes in the way primary care is delivered and the increased role of pharmacy services. This year’s results were published on July 11.

Among the questions asked were whether the receptionists were helpful (yes, in most cases), whether patients had confidence and trust in the health professional they saw or spoke to at their last appointment (mainly high scores) and whether that person was good at treating them with care and concern (again, mainly high scores). Some practices scored slightly lower on the question of whether the healthcare professional was good at considering their mental wellbeing.

Satisfaction scores were also high when it came to ease of contacting the practices on the phone, via their websites or by using the NHS App.

As well as being asked about appointment-making, reception staff and healthcare professionals, survey respondents were asked several other questions, including whether they were satisfied with the time they had to wait for their appointment, whether they were able to see their chosen doctor or nurse, whether they felt involved in decisions about their care and treatment, and whether they had enough support from other services and organisations to manage long-term conditions or illnesses.